Astra Carpets now have Trusted Trader Status

Astra Carpets in Derby are now a Trusted Trader

Astra Carpets and Flooring in Derby have now been given Trusted Trader status under the Derbyshire County Council Trusted Trader Scheme.  This gives our customers added assurance that we adhere to the Trusted Trader Code.

Our Customers can now give feedback

We have long been very proud of our levels of Customer Service, and have received glowing feedback from our customers over the years  As a result Astra Carpets have built their business on the recommendations of their customers.  We now hope that customers will also leave feedback on the Trusted Trader Website, so that future potential customers can see for themselves the high standards we work to.

You can leave negative feedback too

What underpins the Trusted Trader Scheme is the way the feedback builds up to give a rating to every Trusted Trader.  The fact that you can leave details of complaints on the Trusted Trader Website obviously affects the rating.  You can also make formal complaints to Derbyshire County Council.  The feedback and ratings are checked over by Trading Standards to ensure they are fair, and that complaints are dealt with properly.

Astra Carpets and Flooring are fully committed to the ethos of the Trusted Trader Scheme and will do everything to generate an honest and fair rating.

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Posted by: Astra Carpets | Posted on: 4th January 2018 | Posted in: General News

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